Case studies
AI automation case studies
Eight write-ups of real client projects in staffing, freight, e-commerce, SaaS and marketing agencies. Clients are anonymized, and every number is a real before-and-after figure from the project, reported as-is. Highlights: spot-quote prep from about 45 minutes to under 5 minutes, and 70% of tier-1 tickets resolved by an AI agent.
What results have clients seen?
How a freight brokerage cut spot-quote prep from about 45 minutes to under 5 minutes
How a freight brokerage cut spot-quote prep from about 45 minutes to under 5 minutes, and brokers went from 8 to 14 loads a day.
Read the case study: Freight: spot-quote automationHow a staffing firm cut sourcing from 20+ hours a week to under 1 hour a week
How a staffing firm cut sourcing from 20+ hours a week to under 1 hour a week and lifted placements per recruiter from 3 to 5 a month.
Read the case study: Staffing: AI candidate sourcingHow a DTC brand’s AI agent resolves 70% of tier-1 support tickets
How a DTC brand’s AI agent resolves 70% of tier-1 tickets from Shopify and shipping data, and first response went from 4 hours to under 2 minutes.
Read the case study: DTC: AI support agentHow a marketing agency took on 8 more clients without hiring
How a marketing agency automated 20+ hours a week of reporting and research, took on 8 more clients without hiring, and stopped working weekends.
Read the case study: Agency: reporting automationHow a SaaS company got an internal AI research tool in 1 week instead of hiring 2 engineers
How a SaaS company got an internal AI research tool built in 1 week instead of hiring 2 engineers, saving 20 hours a week of manual research.
Read the case study: SaaS: internal AI research toolHow a SaaS team shipped three internal AI tools in two weeks
A VP of Engineering’s team spent 10+ hours a week on internal tooling. We shipped a research assistant, data enrichment and a ticket router within 2 weeks.
Read the case study: SaaS: three internal tools in two weeksHow a ~60-person brokerage gave brokers 2+ hours a day back
How a ~60-person brokerage automated status tracking and carrier comms and gave each broker 2+ hours a day back. Plus a second brokerage example.
Read the case study: Freight: check-call automationHow a ~50-person recruiting agency freed 10+ hours per recruiter per week
How a ~50-person recruiting agency tied its ATS, LinkedIn, job boards, email and spreadsheets into one workflow and freed 10+ hours per recruiter per week.
Read the case study: Recruiting: one workflow instead of five tools
Why are the clients anonymous?
Many small businesses prefer not to have their operations described in public with their name attached. We describe each client by industry and, where known, size, and publish only real before-and-after numbers from the project.